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Nicolette Wuring

Nicolette Wuring is an internationally acclaimed Customer Advocacy thought leader, speaker, author and advisor to Fortune 500 companies. She is founder and one of the partners of Customer M@nagement Services, a consulting firm dedicated to helping businesses conceive of increasing their economic value by creating emotional connections and trust with their employees and customers; helping companies to design transformational strategies and tactics for staging inspired emotional platforms that result in trust and ultimately Advocacy from employees and customers.

She is the author of the book “Customer Advocacy; When You Care, People Notice”, which received praise from, among others, New York Times best selling author Stephen M.R. Covey. Nicolette is also featured on ‘The Reputation Garage‘.